Terms & Conditions
OVERVIEW
Throughout the site, the terms “we”, “us” and “our” refer to Willow Therapy. The terms “you” and “the customer” refer to you, the customer in question. Willow Therapy offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using our website, you agree to be legally bound by these Terms of Service.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. You, the visitor, are bound by those terms and conditions, set our here, upon visiting this site. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Our website is hosted by WIX Ltd. They provide us with the online platform that allows us to provide services to you. Willow Therapy is located In Tring, United Kingdom.
If any questions arise regarding these Terms & Conditions, you can contact Willow Therapy via admin@willow-therapy.com where we will happily assist with any queries.
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1.0 GENERAL CONDITIONS
1.0.1 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided. Willow Therapy owns all intellectual property rights in the website and in the material published on it. This includes but is not limited too, all designs, text, logo's and artwork on this site. These works are protected by copyright laws worldwide. It is strictly prohibited to use any content of this website without written consent.
1.0.2 You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
1.1 ERRORS, INACCURACIES AND OMISSIONS
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1.1.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to service. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update any information in the Service or on any related website that is inaccurate at any time without prior notice.
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1.1.2 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
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1.2 MODIFICATIONS TO THE SERVICE AND PRICES
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1.2.1 Prices for our services are subject to change annually and without notice.
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1.2.2 We reserve the right at any time to modify or discontinue the Service (or any part or content there of) without notice at any time.
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1.2.3 We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.​
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1.3 COMPLAINTS
1.3.1 At Willow Therapy, we take complaints with the utmost seriousness, if you, the customer, wish to make a complaint, feel free to contact us via admin@willow-therapy.com so that we can work together to resolve the issue/complaint.
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1.4 SERVICES
1.4.1 Certain services may be available exclusively online through the website.
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1.4.2 Any offer for any service made on this site is void where prohibited.
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1.5 USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
1.5.1 If, at our request, you send a certain specific submission (for example, a review) or without a request from us you send creative ideas, suggestions, proposals, plans, reviews or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
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1.6 PRIVACY POLICY
1.6.1 Your submission of personal information is governed by our Privacy Policy. Please see our Privacy Policy for further information.
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1.7 PROHIBITED USES
1.7.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
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1.8 CHANGES TO TERMS OF SERVICE
1.8.1 You can review the most current version of the Terms of Service at any time at this page.
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1.8.2 We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
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For more information, please contact us via admin@willow-therapy.com
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Last Updated : 14th of January, 2024